Twirltopin Payment Policy

Effective Date: January 7, 2025

At Twirltopin, we are committed to providing a smooth and secure payment process for our customers. This Payment Policy outlines the payment terms and conditions applicable to purchases made on our website twirltopin.com.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on our website:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Other Secure Payment Gateways (as available at checkout)

All payments are processed securely through trusted third-party payment processors. We do not store your payment details on our servers.

2. Payment Processing

  • Payments are due at the time of purchase. Orders will not be processed or shipped until full payment has been received and cleared.
  • Once your payment is successfully processed, you will receive an email confirming your order and payment.
  • If payment fails or cannot be processed, your order will be canceled, and you will be notified via email.

3. Currency

  • All prices on the website are listed in U.S. dollars (USD).
  • For international orders, the payment will be processed in U.S. dollars, and your bank or payment processor will handle any currency conversion.

4. Sales Tax

  • Sales tax is applied to orders based on the shipping address and applicable tax laws. The tax amount will be calculated at checkout and added to your total order cost.
  • You will be able to review the total cost, including taxes, before finalizing your purchase.

5. Order Confirmation

  • After completing your order and payment, you will receive an order confirmation email with your order details and estimated delivery time.
  • If there are any issues with your order or payment, we will contact you promptly.

6. Order Cancellations

  • If you wish to cancel an order, please contact us immediately at info@twirltopin.com or (352) 241-7517. Cancellations are only accepted if the order has not yet been processed or shipped.
  • Once your order has been shipped, it cannot be canceled. You will need to follow the return process outlined in our Refund and Return Policy.

7. Security

  • Twirltopin takes security seriously. We use industry-standard encryption to protect your payment details and personal information.
  • For added protection, all payments are processed via secure payment gateways, and we comply with PCI-DSS (Payment Card Industry Data Security Standard) to ensure a secure shopping experience.

8. Payment Issues

  • If you encounter any issues with your payment (e.g., declined card, incorrect payment amount), please contact us immediately. Our customer service team will assist you in resolving any payment-related problems.

9. Payment Fraud

  • Twirltopin reserves the right to cancel any order if we suspect fraudulent activity or unauthorized use of a payment method.
  • Any suspected fraudulent transactions will be investigated, and appropriate action will be taken, including notifying authorities if necessary.

10. Changes to Payment Policy

We reserve the right to modify this Payment Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting.

11. Contact Us

If you have any questions or concerns about our Payment Policy, please contact us:

Thank you for choosing Twirltopin. We appreciate your business and are dedicated to ensuring a smooth and secure payment experience.